Yes, medical certificates may be issued following a telehealth consultation when clinically appropriate. All certificates are provided by AHPRA-registered doctors and issued in accordance with professional guidelines. Telehealth certificates are suitable for short-term illness or incapacity where a full physical examination is not required.

In some cases, yes. While many consultations can be conducted by phone, a video consultation may be requested if it is clinically necessary to better assess your condition. This helps ensure certificates are issued responsibly and only when your doctor is confident that a medical certificate is required.

Medical certificates issued through scriptsathome are generally for one day and up to a maximum of three days, depending on your clinical circumstances. If you require a certificate for more than three days, or if symptoms persist, we strongly encourage you to see your regular GP for a face-to-face assessment to ensure appropriate ongoing care and continuity.